SalesforceCRM

10-Q · 27 aug 2026 · for the period to 31 jul 2026

accession 0001108524-26-000190

the reasons · as derived · open any one to read itat latest read

every reason’s state · derivation order

01Current remaining performance obligation as of July 31, 2026 was approximately $33.5 billion, an increase of 14 percentTotal remaining performance obligation was approximately $66.3 billion, an increase of 11 percentOver 90 percent of the value of our billings to customers is for our subscription and support serviceWe generally invoice our customers in advance, in annual installmentsAs of July 31, 2026, our attrition rate, excluding Slack self-service, Informatica, and current year acquisitions, was approximately eight percent

switching costsis wired into how the customer already works

moved · direction unstatedread 11 sep 2026

02Subscription and support revenues accounted for approximately 95 percent of our total revenues for the six months ended July 31, 2026Revenue is generally recognized ratably over the contract termThe increase in subscription and support revenues was primarily caused by volume-driven increases from new business, which includes new customers, upgrades, and additional subscriptions from existing customersPricing was not a significant driver of the increase in revenues for either periodCustomers with many of these characteristics drive higher annual revenues and have lower attrition rates than our company average

service annuitygets paid again without selling again

holdsread 11 sep 2026

03Cash provided by operations for the six months ended July 31, 2026 was $8.0 billion, an increase of 10 percentGeneral and administrative expenses as a percentage of total revenues decreased by approximately one percent compared to the same periods a year ago due to revenue growth outpacing our general and administrative expenses growthWe expect that sales and marketing expenses may decrease as a percentage of revenues over time as we continue to focus on leveraging our self-serve and partner-led channels and increasing our sales productivityWe have undertaken various restructuring initiatives to improve operating margins and continue advancing our ongoing commitment to profitable growthIn March 2026, we entered into accelerated share repurchase agreements to repurchase an aggregate of $25.0 billion of our common stockAs of July 31, 2026, we were authorized to purchase a remaining $22.9 billion of the Company's common stock under the Share Repurchase Program

capital disciplinea reason to hold, not a barrier

holdsread 11 sep 2026

04Salesforce is embedding agentic AI across all clouds and restructuring its revenue reporting around Agentforce, signaling that AI-augmented workflow automation is becoming central to its value proposition. If customers adopt Agentforce at scale, it could drive incremental consumption revenue and deepen platform lock-in as proprietary agents and data context layers become difficult to replicate.

structural tailwinda reason to hold, not a barrier

holdsread 11 sep 2026

Anything else about this company is somebody else’s page.