Zscalerreason 01 of 4it is wired into how the customer already worksderived 2026-09-08accession 0001713683-26-000157
Zscaler's expansion within existing enterprise accounts—contributing 70% of incremental revenue—reflects high customer lifetime value and embedded switching costs in large, complex networks. Once deployed inline as a proxy across a distributed workforce, ripping out Zscaler requires re-architecting security infrastructure, making renewals and upsells the path of least resistance. This land-and-expand dynamic compounds ARR faster than customer count growth alone.
the thesis · admitted · the reason above is the thesis, not printed twice
no findingread · nothing bore on it
It held on this filing. No finding was written because nothing in it bore on the reason — the sentences it was read against are below.
the evidence · every sentence checkedseven sentences · whole, uncut
the claims it rests on
Revenue increased by $679.4 million, or 25%, in fiscal 2026, compared to fiscal 2025
The change in revenue was driven primarily by an increase in users and sales of additional subscriptions to existing customers, which contributed $474.6 million in additional revenue
ARR as of July 31, 2026 and 2025 was $3,771 million and $3,015 million, respectively
As of July 31, 2026, we had over 40% of the Forbes Global 2000 as customers
what it was checked against
land-and-expand expansion strategy
We typically expand our relationship with our customers over time. We leverage our organic account expansion strategies to drive incremental revenue, often within the term of the initial subscription, by increasing sales to existing customers in the following ways:
inline proxy architecture description
By performing inline inspection at scale, hiding applications from the internet and eliminating lateral threat movement our platform is designed to reduce the attack surface that legacy architectures expose.
renewal and upsell opportunity
Our ability to continue to grow these numbers will increase our future opportunities for renewals and follow-on sales.
Zscaler (ZS) — switching costs, read against the 10-K